Terms of Service
These terms govern your use of the NephroLife mobile app and the NephroLife doctor portal. By creating an account or using the service, you agree to them.
1. What NephroLife is
NephroLife is operated by Ringmann Global Private Limited, S.F 192, Airy Garden, Kannampalayam Road, Ravuthur Pirivu, Coimbatore – 641 402, Tamil Nadu, India. It is a companion tool for people on haemodialysis to record dialysis sessions, weights, fluids, symptoms, medications, lab results, fistula or catheter checks and hospital events, and to view simple summaries, reminders and diet guidance. The doctor portal lets a patient's chosen nephrologist view that patient's data, send them notes and set lab targets and daily diet limits for them. NephroLife is a record-keeping and monitoring aid, not a medical device.
2. Not medical advice
NephroLife does not provide medical advice, diagnosis or treatment. Summaries, flags, diet guidance and AI-generated text are for general information only and may be incomplete or inaccurate. Always consult your nephrologist or dialysis team before making any decision about your treatment, diet, fluids or medication. In an emergency, contact your doctor or local emergency services.
3. Your account and responsibilities
- You are responsible for the accuracy of the information you enter.
- You are responsible for keeping your login credentials and device secure.
- You must be 18 years or older to use NephroLife.
4. Doctor portal
The doctor portal is for use by qualified healthcare professionals. A doctor can view the data of patients who have linked to them, send them notes (which may arrive as phone notifications) and set lab targets and daily diet limits for them. Doctors are responsible for their own clinical decisions and for complying with applicable professional and legal obligations.
5. Plans and payment
NephroLife offers a free tier that is never gated, a patient Pro plan (prepaid for 1 month or 12 months; it does not auto-renew), and a Doctor plan (for each doctor account, after a 30-day free trial: monthly auto-pay for 12 months, or one prepaid payment for a year). Prices are shown in the app and on our website. Payments are processed by Google Play Billing (Android in-app purchases, managed through RevenueCat) and Razorpay (web). Cancellations and refunds are governed by our Refund & Cancellation Policy.
A Doctor plan account is for one named doctor. It works on up to 2 devices at a time; opening it on a third signs out the device used least recently. Each doctor in a clinic or hospital needs their own account, and staff use their own staff logins.
6. Acceptable use
- Do not misuse the service, attempt to breach its security, or disrupt it for others.
- Do not use NephroLife to store data you are not authorised to hold, or to harm others.
7. Availability
The service is provided “as is” and “as available”, without warranties of any kind. We cannot guarantee it will be uninterrupted or error-free, and we may add, change or remove features. Please keep your own backups of critical information.
8. Limitation of liability
To the maximum extent permitted by law, NephroLife is not liable for any indirect or consequential loss, or for decisions made in reliance on the app or portal without appropriate medical guidance.
9. Termination
You may stop using NephroLife and delete your account at any time. We may suspend or terminate accounts that violate these terms.
10. Governing law
These terms are governed by the laws of India, and any disputes are subject to the jurisdiction of the courts of Coimbatore, Tamil Nadu.
11. Changes
We may update these terms from time to time. Continued use after changes means you accept the updated terms.
12. Contact
Questions about these terms? Email support@nephrolife.in.